Sierra Lending FAQ

What type of Loans do you provide?

Sierra Lending provides loans in amounts up to $1,000. These loans are intended to be repaid quickly - usually on the borrower's next pay date. These loans are ideal for people with bad credit or those who need cash quickly.

What can I use this loan for?

This loan can be used to tide you over until your next pay date when you are short on cash. People use this type of loan to cover emergency expenses like an extra large phone bill, an unexpected car or house repair, or to avoid overdraft fees from a bank or credit card. Short-term cash loans are used by many people who have no other source for borrowing small amounts of money quickly.

How much can I borrow?

The amount you are approved for depends on your income and pay schedule and whether or not you are a first-time borrower.

First time loans are up to $500. In some cases, certain borrowers may be elligible to receive up to $1000, but are required to provide more information including - but not limited to - a bank statment.

After paying off your initial loan on your payday, you will be eligible for a gradual increase on future loans up to $1,000 as long as your account remains in good standing.

How will I receive the money?

We use direct deposit - ACH or EFT transaction - that goes directly into your bank account. The process is automatic, convenient, and secure.

A same day credit option may be available via bank wire transfer, but this is not guaranteed. If this option is available, additional fees may apply.

When will I receive the money?

After your loan is processed and approved, funds will be sent to your bank account. Standard funding will be processed by the next business day (excluding bank holidays and weekends). Not filling out the application completely or correctly can hinder quick approval and transfer of funds.

It may be possible to receive your funds on the same business day via a wire transfer. This option may be available, but is not guaranteed. If this is an option, additional fees may be applied should you decide to utilize this service.

(Credit Unions usually take 1 day longer than traditional banking institutions to process all funds).

What requirements need to be met to apply?

You must have a job or proven source of qualified income. A working email address and verifiable phone number are required so that we may contact you if we have any questions regarding your information. You will need a checking or savings account in good standing with Direct Deposit enabled. You must be at least 21 years of age, and a United States citizen. All signed Loan Agreements are subject to verification of prior loan history and application data.

The following income sources do not qualify as income with which to receive a loan from Sierra Lending:

  • Military Pay
  • SSI / SSDI
  • Child Support
  • Alimony
  • Short Term Disability
  • Retirement / Pension

What happens after I apply?

We process your loan application quickly as soon as it has been received. Generally, one of our loan processors will need to talk to you on the phone in order to confirm your loan request and application information. You may be asked to confirm your next two pay dates and your bank account information for accuracy before we proceed with funding your loan.

Making yourself available by phone and checking your email for loan documents will speed up the loan process. Not filling out the application completely or correctly can hinder quick approval and transfer of funds.

What if I have bad credit?

It does not matter if you have bad credit or no credit at all. We do not perform a traditional credit check during the application process, so there will be no hard check to affect your credit score.

Short-term payday loans are designed to help people who are in need of emergency cash, so lenders are understanding that you may have had credit issues in the past and are willing to work with customers who have bad credit.

How will I be approved?

We use an underwriting process that takes into consideration all the details in your application. If you do not meet our underwriting guidelines we may send your application to another lender who may be able to fund you.

If you are approved by Sierra Lending you will be contacted by phone or email. Communication regarding your loan will either come from " Sierra Lending".

Do you have to talk to my employer?

Yes. We contact your employer only to verify your employment as stated on your application.

We always respect your privacy and will not disclose any information about the nature of our business to your employer. Our representatives are very discreet and will not share information with anyone who is not the applicant.

Why do you ask questions about my bank account?

We need to verify that the information you provided with your application is correct and that it hasn't changed since you applied. Correct banking information is necessary to allow us to deposit the money to your account without further delays or complications.

We may ask you about your last two deposits and your account balance to ensure that your payment due date(s) will coincide with your pay schedule or direct deposit schedule.

What are the terms of the loan?

The finance fee is typically 33% of your principal loan amount.

The loan processor will explain the terms to you over the phone, including the specific finance fee based on your loan amount and due date. The finance fee is also covered in the loan documents that are emailed to you and are specific to your approved loan amount.

Your due date will be based upon your next payday (up to 16 days away). If you get paid twice a month, you will be due on your upcoming payday. If that date happens to fall less than 5 days from the date you are approved, we will set your due date for the following payday up to 16 days away.

Be sure to talk to your loan representative about different terms if you are paid weekly or monthly.

How do I repay?

You don't need to do anything unless you want to paydown or payoff your loan.

The amount due on your due date depends on the amount that you borrowed and how soon your paydate occurs after your borrow date. You are required to pay the finance fee on your due date, but it is a good idea to also make a payment on the principal of the loan if you have the funds to do so. As a short-term loan, it is beneficial to you to repay as soon as possible to avoid roll-over fees.

To paydown your loan or payoff your loan in full, you must phone us no less than three business days prior to your next due date to set up a payment arrangement.

We accept smaller principal payments on your due dates if your current budget does not allow for a full payoff at this time. The payoff options are as follows:

  • If you do not contact us, we will deduct only the finance fee from your account.
  • Contact us at least 3 days before your due date to schedule a finance payment and partial payment of your principal balance.
  • Contact us at least 3 days prior to your due date to schedule a complete payoff of your principal balance and any finance fees.

In some cases, if your paydate falls within ten days of the day that you receive your funds, you may be offered half off of your first finance fee.

www.SierraLending.com is owned and operated by Sierra Financial, LLC dba Sierra Lending, LLC, a tribal lending entity wholly owned by the Iipay Nation of Santa Ysabel, a federally recognized Indian tribe that operates and makes loans within the Tribe's reservation. All loans are subject exclusively to the laws and jurisdiction of the Iipay Nation. Carefully review the Terms and Conditions for more details.

The Operator of this website is a lender and will use any information provided in the secure application only in an attempt to fulfill a loan request. If does not approve the loan application, the Applicant's information may be forwarded to other lenders in an attempt to connect the Applicant with a lender who is able to fulfill the request.

The Terms & Conditions and Privacy Policy displayed on this website apply to customers who receive their loan directly from Sierra Financial, LLC dba Sierra Lending, LLC P.O. Box 647, Santa Ysabel, CA 92070. Fund Transfer times may vary depending on each individual's financial institution. In some cases, faxing may be required.

Sierra Financial, LLC dba Sierra Lending, LLC does not provide short term loan services to those who live in the following states: Arizona, Connecticut, Washington DC, Maine, Montana, Ohio, Oregon, Vermont, Virginia, Arkansas, Colorado, Georgia, Massachussettes, Maryland, New Hampshire, New York, Pennsylvania, West Virginia, Kansas, Missouri, North Carolina or New Jersey.

Questions about short term lending?OLA Consumer Hotline: 866-299-7585